Return Policy

Last Updated: October 10, 2021

We have a 30 day guarantee return policy, so have peace of mind and try our products and see how they can improve your brain health, energy, motivation, focus, memory, mood, mental speed, creativity, physical reaction time, endurance, deep restorative sleep and quality of life!

We love our products and we’re confident you’ll love them too. However, if for some reason our products do not perform to your satisfaction, then we want to make it right for you. Products purchased on Cerebralprime.com can be returned within 30-days of the initial purchase date.

Prior to sending any product back, please email customer service to obtain a Return Merchandise # (RM#) for a return, replacement/exchange, or store credit. Please also include your order # and some additional feedback regarding the item so we can fully understand why it wasn’t a fit for you.

Email: support@cerebralprime.com

Returns must have an RM# and can be sent to the following address:

PMB Research
RM#
2601 Blanding Ave #C113
Alameda, CA 94501

We are not able to accept faulty products or returns from purchases made outside of the Site (cerebralprime.com). Refunds issued are for the cost of product, excluding shipping and any applied discounts. Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer. The purchase must be completed through Cerebralprime.com in order to be applicable for the return.

If you need to reach us for any other reason, then please SIGN IN / LOGIN and create a NEW TICKET in CONTACT US.
Otherwise, you can email us at support@cerebralprime.com.
You can also write to us at:
PMB Research
2601 Blanding Ave #C113
Alameda, CA 94501

Thank you!