{"id":1555,"date":"2020-12-22T17:32:30","date_gmt":"2020-12-23T01:32:30","guid":{"rendered":"https:\/\/cerebralprime.com\/?page_id=1555"},"modified":"2023-05-12T22:22:20","modified_gmt":"2023-05-13T05:22:20","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/cerebralprime.com\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"[vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]\r\n<h1 style=\"text-align: center;\"><strong><span style=\"color: #000000;\">CONTACT US &#8211; SUPPORT TICKET\r\n<\/span><\/strong><\/h1>\r\n&nbsp;\r\n<p class=\"thin-font\" style=\"text-align: left;\"><span style=\"color: #000000;\">If you have any questions or need to reach us, please <strong>SIGN IN \/ LOGIN<\/strong> to your account and click on <span style=\"color: #ffffff; background-color: #ed1c24; font-size: 100%;\"> <strong>+ NEW TICKET<\/strong><\/span> below to open a <strong>Support Ticket<\/strong>. <\/span><\/p>\r\n<p class=\"thin-font\" style=\"text-align: left;\"><span style=\"color: #000000;\">Please read our <strong>FREQUENTLY ASKED QUESTIONS (FAQ)<\/strong> section below before opening a support ticket. Thank you!<\/span><\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\">\n\t\t\t\t\t\t\t\t<div class=\"wpsc-auth-container\">\n\t\t\t\t<div class=\"auth-inner-container\">\n\t\t\t\t\t<h2>Please sign in<\/h2>\n\t\t\t\t\t<form onsubmit=\"return false;\" class=\"wpsc-login wpsc-default-login\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<input type=\"text\" name=\"username\" placeholder=\"Username \/ Email address\" autocomplete=\"off\"\/>\n\t\t\t\t\t\t\t<input type=\"password\" name=\"password\" placeholder=\"Password\"\/>\n\t\t\t\t\t\t\t<div class=\"checkbox-container remember-me\">\n\t\t\t\t\t\t\t\t<input id=\"wpsc-remember-me\" type=\"checkbox\" name=\"remember_me\" value=\"1\"\/>\n\t\t\t\t\t\t\t\t<label for=\"wpsc-remember-me\">Remember me<\/label>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<button class=\"wpsc-button normal primary\" onclick=\"wpsc_submit_login_form(this)\">Sign In<\/button>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"wpsc_default_login\"\/>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"_ajax_nonce\" value=\"4820690ec7\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/form>\n\n\t\t\t\t\t<div class=\"auth-links\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-forgot-password\" href=\"https:\/\/cerebralprime.com\/my-account\/lost-password\/\">Forgot your password?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-register\" href=\"javascript:wpsc_get_default_registration();\">Register now<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-otp-signin\" href=\"javascript:wpsc_get_guest_sign_in();\">Sign-in using one time password<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-guest-create-ticket\" href=\"javascript:wpsc_get_guest_ticket_form();\">Create new ticket as guest<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<script>\n\t\t\t\t\t\/**\n\t\t\t\t\t * Submit default login form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_submit_login_form(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\n\t\t\t\t\t\tif (!username || !password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twpsc_post_login_form(el, dataform);\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Submit login form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_post_login_form(el, dataform) {\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (response) {\n\t\t\t\t\t\t\tif (response.success != 1) alert(supportcandy.translations.incorrect_login);\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t}).always(function () {\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Custom login\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_custom_login(el, url) {\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\twindow.location.href = url;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Get default registration page\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_get_default_registration() {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_default_registration' };\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(response);\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Set default registration form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_set_default_registration(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tvar firstname = dataform.get('firstname').trim();\n\t\t\t\t\t\tvar lastname = dataform.get('lastname').trim();\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\n\t\t\t\t\t\tvar confirm_password = dataform.get('confirm_password').trim();\n\t\t\t\t\t\tvar isUsername = dataform.get('is_username').trim();\n\n\t\t\t\t\t\tif (!firstname || !lastname || !username || !email_address || !password || !confirm_password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (isUsername != 1) {\n\t\t\t\t\t\t\talert(supportcandy.translations.unsername_unavailable);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (password !== confirm_password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_password);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twpsc_authenticate_registration(el, dataform);\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Post registration form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_authenticate_registration(el, dataform) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Register user\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_confirm_registration(el) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Get guest otp login screen\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_get_guest_sign_in() {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_guest_sign_in' };\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Send login OTP\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_authenticate_guest_login(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\n\t\t\t\t\t\tif ( ! email_address ) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Confirm guest login auth\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_confirm_guest_login(el) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\t\t\t\t<\/script>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-inline--fa fa-times fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"attachment-waiting\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<script type=\"text\/javascript\">\n\n\t\t\t\t\/**\n\t\t\t\t * Get ticket list\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_list(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'ticket-list';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( !confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}  else {\n\t\t\t\t\t\t\tvar is_tinymce = (typeof tinyMCE != \"undefined\") && tinyMCE.activeEditor && !tinyMCE.activeEditor.isHidden();\n\t\t\t\t\t\t\tif (is_tinymce && tinymce.get('description')) {\n\t\t\t\t\t\t\t\tvar description = tinyMCE.get('description').setContent('');\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tvar description = jQuery('#description').val('');\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tticket_id = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( ticket_id );\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tvar id = supportcandy.current_ticket_id;\n\t\t\t\t\tif (id) {\n\t\t\t\t\t\tdelete supportcandy.current_ticket_id;\n\t\t\t\t\t\twpsc_get_individual_ticket(id);\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = false;\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_list',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tif (typeof supportcandy.ticketList != 'undefined' && typeof supportcandy.ticketList.filters != 'undefined') {\n\t\t\t\t\t\tdata.filters = supportcandy.ticketList.filters;\n\t\t\t\t\t}\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get individual ticket\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_individual_ticket(id) {\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.set('ticket-id', id);\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = true;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_individual_ticket',\n\t\t\t\t\t\tticket_id: id,\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket form\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_form(is_humbargar = false) {\n\t\t\t\t\t\n\t\t\t\t\tsupportcandy.current_section = 'new-ticket';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\tcurrent_ticket = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( current_ticket );\n\t\t\t\t\t\t} else{\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.new_ticket);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'new-ticket');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_form',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_user_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'my-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.my_profile);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'my-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_user_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'agent-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.agent_profile);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'agent-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\tjQuery('.wpsc-ap-nav.general').trigger('click');\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket as guest\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_guest_ticket_form() {\n\n\t\t\t\t\tjQuery('.wpsc-shortcode-container').html('<div class=\"wpsc-body\"><\/div>');\n\t\t\t\t\twpsc_get_ticket_form();\n\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t\r\n<h3 class=\"lead\" style=\"text-align: center;\"><span style=\"font-size: 100%; color: #ff9900;\">Please read our FAQ before creating a New Support Ticket. Thank you! <\/span><\/h3>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\r\n<h2 class=\"lead\" style=\"text-align: center;\"><span style=\"font-size: 100%; color: #ff9900;\"><span style=\"color: #000000;\">FREQUENTLY ASKED QUESTIONS (FAQ)<\/span>\r\n<\/span><\/h2>\r\n[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">REFERRALS &#8211; SUPER REWARDS<\/span><\/strong><\/h4>\r\n<p class=\"thin-font\" data-line-height=\"l\"><div class=\"accordion\"> \t<div id=\"accordion-1547481345\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1547481345-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_does_the_referrals_-_super_rewards_program_work?\" aria-expanded=\"false\" aria-controls=\"accordion-1547481345-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How does the REFERRALS - SUPER REWARDS Program work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1547481345-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1547481345-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><strong>1. SHARE your unique Cerebralprime.com link with your friends via text message, email or social media.<\/strong>\r\nYour unique referral link is in the <strong>tab &#8211; <a href=\"https:\/\/cerebralprime.com\/amazing\/?amz=affiliate_link\">REFERRAL LINK<\/a><\/strong><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><strong>2. With your unique link, your friends will receive 20% discount off their first order.<\/strong>\r\nYou can track this with the <strong>tabs &#8211; <a href=\"https:\/\/cerebralprime.com\/amazing\/?amz=visits\">TRAFFIC LOG<\/a><\/strong> and <a href=\"https:\/\/cerebralprime.com\/amazing\/?amz=referrals_history\"><strong>REFERRALS HISTORY<\/strong><\/a><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><strong>3. You will get 20% of their first order in store credit \ud83d\ude42 (up to $20 per referral).<\/strong>\r\nUse the <strong>tab &#8211; <a href=\"https:\/\/cerebralprime.com\/amazing\/?amz=wallet\">WALLET<\/a><\/strong> to move your referral earnings to store credit.<\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em>Example: A friend clicks on your link to buy $120 worth of product for their first order.<\/em><\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em>They save $24 and pay $96 ($120 x 20% discount = $24 savings).<\/em><\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em>You will receive $19.20 in store credit ($96 x 20% = $19.20).<\/em><\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-989241254\" class=\"accordion-item\">\n\t\t<a id=\"accordion-989241254-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_access_the_referrals_-_super_rewards_program?\" aria-expanded=\"false\" aria-controls=\"accordion-989241254-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I access the REFERRALS - SUPER REWARDS Program?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-989241254-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-989241254-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">After you have created an account and made a purchase, you will have access to the Referrals \u2013 Super Rewards Program via a link\/tab in My Account.<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">To access this link, hover over the <strong>MY ACCOUNT<\/strong> tab in the top right corner. Then click on <strong>REFERRALS &#8211; SUPER REWARDS!!!<\/strong> tab, which will take you to your Referrals dashboard.<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">In Referrals Dashboard, click <strong>REFERRAL LINK<\/strong> to access your Unique Referral Link that you can send to your friends via text message, email, or social media.<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">If they click on your Unique Referral Link and place their first order with us, then they will receive 15% off their first order, and you will get 15% of their first order in store credit.<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><em><span style=\"color: #000000;\">Example: A friend clicks on your link to buy $120 worth of product for their first order.<\/span><\/em><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><em><span style=\"color: #000000;\">They save $24 and pay $96 ($120 x 20% discount = $24 savings).<\/span><\/em><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><em><span style=\"color: #000000;\">You will receive $19.20 in store credit ($96 x 20% = $19.20).<\/span><\/em><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-748101073\" class=\"accordion-item\">\n\t\t<a id=\"accordion-748101073-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_to_send_my_unique_referral_link_through_text_message?_-_strong(video)\/strong\" aria-expanded=\"false\" aria-controls=\"accordion-748101073-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to send my Unique Referral Link through text message? - <strong>(Video)<\/strong><\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-748101073-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-748101073-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Make sure you login to your account.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on <strong>MY ACCOUNT<\/strong> and <strong>REFERRALS &#8211; SUPER REWARDS!!!<\/strong> tab, which will take you to the Referrals Dashboard.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><span data-line-height=\"l\">In Referrals Dashboard, <\/span>click on the <strong>REFERRAL LINK <\/strong>tab, then click on <span style=\"color: #ed1c24;\"><strong>COPY LINK<\/strong><\/span>.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on the icon: <strong><span style=\"color: #ff0000;\">SMS<\/span><\/strong> (for text message)<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Choose the person\/contact you want to send the text message to. Then <span style=\"color: #ed1c24;\"><strong>PASTE<\/strong><\/span> the link into the text message.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em><strong>Happy SHARING!!! <\/strong><\/em><\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em><strong>Happy REFERRALS!!!<\/strong><\/em> \ud83d\ude42<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<div style=\"width: 620px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-1555-1\" width=\"620\" height=\"1284\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referral-Link-Text-620x1284-OP-30p.mp4?_=1\" \/><a href=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referral-Link-Text-620x1284-OP-30p.mp4\">https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referral-Link-Text-620x1284-OP-30p.mp4<\/a><\/video><\/div>\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">You can also send your Unique Referral Link through email and social media.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-2056342774\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2056342774-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_to_send_my_unique_referral_link_through_email?_-_strong(video)\/strong\" aria-expanded=\"false\" aria-controls=\"accordion-2056342774-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to send my Unique Referral Link through email? - <strong>(Video)<\/strong><\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2056342774-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2056342774-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Make sure you login to your account.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on <strong>MY ACCOUNT<\/strong> and <strong>REFERRALS &#8211; SUPER REWARDS!!!<\/strong> <span data-line-height=\"l\">tab, which will take you to the Referrals Dashboard.<\/span>\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><span data-line-height=\"l\">In Referrals Dashboard, c<\/span>lick on the <strong>REFERRAL LINK <\/strong>tab, then click on <span style=\"color: #ed1c24;\"><strong>COPY LINK<\/strong><\/span>.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on the icon: <strong><span style=\"color: #ff0000;\">Email<\/span><\/strong><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">After &#8220;<strong>Here&#8217;s the link:<\/strong>&#8221; &#8211; <span style=\"color: #ed1c24;\"><strong>PASTE<\/strong><\/span> the link there.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em><strong>Happy SHARING!!! <\/strong><\/em><\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><em><strong>Happy REFERRALS!!!<\/strong><\/em> \ud83d\ude42<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<div style=\"width: 620px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-1555-2\" width=\"620\" height=\"1284\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referral-Link-Email-620x1284-OP-30p.mp4?_=2\" \/><a href=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referral-Link-Email-620x1284-OP-30p.mp4\">https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referral-Link-Email-620x1284-OP-30p.mp4<\/a><\/video><\/div>\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">You can also send your Unique Referral Link through text message and social media.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\">\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-2652472753\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2652472753-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_to_track_my_unique_referral_link_and_see_if_anyone_clicked_on_it?_-_strong(video)\/strong\" aria-expanded=\"false\" aria-controls=\"accordion-2652472753-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to track my Unique Referral Link and see if anyone clicked on it? - <strong>(Video)<\/strong><\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2652472753-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2652472753-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Make sure you login to your account.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on <strong>MY ACCOUNT<\/strong> and <strong>REFERRALS &#8211; SUPER REWARDS!!!<\/strong> <span data-line-height=\"l\">tab, which will take you to the Referrals Dashboard.<\/span>\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">In Referrals Dashboard, click on the <strong>TRAFFIC LOG<\/strong> tab to see a log of when people clicked on your link. (If you are using a mobile phone, then turn the phone sideways for easier viewing of the data.)<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>Converted NO<\/strong> =<em> someone clicked on the link but did not make a purchase yet<\/em><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><strong>Converted YES<\/strong> = <em>someone clicked on the link and made a purchase<\/em><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>HINT: <span class=\"fancy-underline\">Turn phone sideways<\/span><\/strong> for easier viewing and more complete tracking data. <strong>Turn phone sideways for easier viewing of this video<\/strong> too.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<div style=\"width: 1020px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-1555-3\" width=\"1020\" height=\"574\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Traffic-Log-Tracking-1152x648-OP-30p.mp4?_=3\" \/><a href=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Traffic-Log-Tracking-1152x648-OP-30p.mp4\">https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Traffic-Log-Tracking-1152x648-OP-30p.mp4<\/a><\/video><\/div>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Happy SHARING!! Happy REFERRALS!! \ud83d\ude42<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\">\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-3146694647\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3146694647-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_to_check_my_referral_earnings_history?_-_strong(video)\/strong\" aria-expanded=\"false\" aria-controls=\"accordion-3146694647-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to check my Referral Earnings History? - <strong>(Video)<\/strong><\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3146694647-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3146694647-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Make sure you login to your account.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on <strong>MY ACCOUNT<\/strong> and <strong>REFERRALS &#8211; SUPER REWARDS!!!<\/strong> <span data-line-height=\"l\">tab, which will take you to the Referrals Dashboard.<\/span>\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">In Referrals Dashboard, click on the <strong>REFERRALS HISTORY<\/strong> tab to see a log of your referral earnings history (If you are using a mobile phone, then turn the phone sideways for easier viewing of the data.)<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><strong>Status UNVERIFIED<\/strong> = <em>payment and shipping are still pending; this amount will not show up in WALLET until STATUS is VERIFIED<\/em><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><strong>Status VERIFIED<\/strong> = <em>payment and shipping are being processed; this Referral Earnings amount also appears in WALLET in the green box (Wallet Credit based on Verified Earnings)<\/em><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>Status REFUSED<\/strong> = <em>no credit is given due to a variety of possible reasons such as: payment did not completely process and there was an error in the credit card or payment method, customer cancelled order, customer returned order, or other reasons stated in our Terms and Conditions<\/em><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>HINT: <span class=\"fancy-underline\">Turn phone sideways<\/span><\/strong> for easier viewing and more complete tracking data. <strong>Turn phone sideways for easier viewing of this video<\/strong> too.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<div style=\"width: 1020px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-1555-4\" width=\"1020\" height=\"574\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referrals-History-1152x648-OP-30p.mp4?_=4\" \/><a href=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referrals-History-1152x648-OP-30p.mp4\">https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-Referrals-History-1152x648-OP-30p.mp4<\/a><\/video><\/div>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Happy SHARING!! Happy REFERRALS!! \ud83d\ude42<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1794417843\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1794417843-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_do_i_convert_my_referral_earnings_in_wallet_to_store_credit_to_use?_-_strong(video)\/strong\" aria-expanded=\"false\" aria-controls=\"accordion-1794417843-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I convert my Referral Earnings in Wallet to Store Credit to use? - <strong>(Video)<\/strong><\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1794417843-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1794417843-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Make sure you login to your account.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Click on <strong>MY ACCOUNT<\/strong> and <strong>REFERRALS &#8211; SUPER REWARDS!!!<\/strong> <span data-line-height=\"l\">tab, which will take you to the Referrals Dashboard.<\/span>\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">In Referrals Dashboard, click on the <strong>WALLET<\/strong> tab, and then click on <strong>CREATE A NEW STORE CREDIT<\/strong>.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">You can select as many referrals earnings as you want for the store credit coupon, and then click on <strong>GENERATE A STORE CREDIT COUPON<\/strong>. <\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Your Store Credit Coupon(s) will show up at CART\/CHECKOUT and in MY ACCOUNT \u2013 COUPONS.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<div style=\"width: 756px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-1555-5\" width=\"756\" height=\"1344\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-How-to-Generate-Store-Credit-Coupon2-756x1344-OP-25p.mp4?_=5\" \/><a href=\"https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-How-to-Generate-Store-Credit-Coupon2-756x1344-OP-25p.mp4\">https:\/\/cerebralprime.com\/movecep\/2021\/07\/CP-How-to-Generate-Store-Credit-Coupon2-756x1344-OP-25p.mp4<\/a><\/video><\/div>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Happy SHARING!! Happy REFERRALS!! \ud83d\ude42<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-4147145040\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4147145040-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_do_i_use\/apply_the_store_credit_coupons?\" aria-expanded=\"false\" aria-controls=\"accordion-4147145040-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I use\/apply the Store Credit Coupons?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4147145040-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4147145040-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">After adding at least one product to your CART, the Store Credit Coupon(s) will appear in the <strong>CART<\/strong>.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Go to CART and you can click on the Store Credit Coupon(s) to apply them.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">If you want to undo and not apply the Store Credit Coupon, then click REMOVE next to the Store Credit Coupon under SUBTOTAL.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-487983428\" class=\"accordion-item\">\n\t\t<a id=\"accordion-487983428-label\" class=\"accordion-title plain\" href=\"#accordion-item-will_my_store_credit_expire?\" aria-expanded=\"false\" aria-controls=\"accordion-487983428-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Will my Store Credit expire?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-487983428-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-487983428-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">No, your Store Credit Coupons will not expire.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n<p class=\"thin-font\" data-line-height=\"l\">\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1453143171\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1453143171-label\" class=\"accordion-title plain\" href=\"#accordion-item-is_there_a_limit_to_how_many_friends\/people_i_can_refer_with_my_unique_referral_link?\" aria-expanded=\"false\" aria-controls=\"accordion-1453143171-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Is there a limit to how many friends\/people I can refer with my unique referral link?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1453143171-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1453143171-label\" >\n\t\t\t\r\n<span style=\"color: #000000;\">There is no limit to how many friends\/people you can refer with your unique referral link, so you can refer to as many friends\/people as you want.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1543266085\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1543266085-label\" class=\"accordion-title plain\" href=\"#accordion-item-will_my_friends\/family_know_that_i_used_their_link_and_vice_versa?\" aria-expanded=\"false\" aria-controls=\"accordion-1543266085-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Will my friends\/family know that I used their link and vice versa?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1543266085-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1543266085-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">No, we keep personal information strictly confidential as stated in our Terms and Conditions and Privacy Policy. The Referrer does not see any personal data such as name, email, address in the Referrals History.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">MY ACCOUNT<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-1923245459\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1923245459-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_change_my_email_address?\" aria-expanded=\"false\" aria-controls=\"accordion-1923245459-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I change my email address?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1923245459-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1923245459-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">1. Click on\/hover over <strong>MY ACCOUNT<\/strong> on the top of the page<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">2. Click on <strong>ACCOUNT DETAILS<\/strong><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">3. Here, you can change your email address and password as well<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-3563179698\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3563179698-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_change_my_address?\" aria-expanded=\"false\" aria-controls=\"accordion-3563179698-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I change my address?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3563179698-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3563179698-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">1. Click on\/hover over <strong>MY ACCOUNT<\/strong> on the top of the page<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">2. Click on <strong>ADDRESSES<\/strong><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">3. Here, you can EDIT your Billing Address and Shipping Address<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-2761781887\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2761781887-label\" class=\"accordion-title plain\" href=\"#accordion-item-i_am_locked_out_of_my_account._how_do_i_reset_my_account_password?\" aria-expanded=\"false\" aria-controls=\"accordion-2761781887-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>I am locked out of my account. How do I reset my account password?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2761781887-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2761781887-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Click on <strong>LOGIN<\/strong>, then click on <strong>LOST YOUR PASSWORD<\/strong>. Type in your email address to receive an email to help with resetting your password.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Note: Be sure to make your new password strong otherwise our system will reject it. A strong password contains a combination of uppercase letters, lowercase letters, numbers, and special characters (#, $, %, etc\u2026).<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">PRODUCT INFORMATION<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-3622613514\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3622613514-label\" class=\"accordion-title plain\" href=\"#accordion-item-where_are_your_products_made\/manufactured?\" aria-expanded=\"false\" aria-controls=\"accordion-3622613514-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Where are your products made\/manufactured?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3622613514-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3622613514-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Our products are Made in the USA from domestic and international ingredients.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-850055329\" class=\"accordion-item\">\n\t\t<a id=\"accordion-850055329-label\" class=\"accordion-title plain\" href=\"#accordion-item-can_you_use_both_cerebral_prime_and_sleep_at_the_same_time?\" aria-expanded=\"false\" aria-controls=\"accordion-850055329-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can you use both Cerebral Prime and Sleep at the same time?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-850055329-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-850055329-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Cerebral PRIME and Cerebral SLEEP proprietary formulas contain powerful \u201cneuroprotective\u201d brain nutrients and antioxidants that improve brain health and increase both mental and physical performance. Cerebral PRIME and Cerebral SLEEP work synergistically to complement each other with improving performance and brain health. So of course, we recommend using both Cerebral PRIME and Cerebral SLEEP.<\/span><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Upon waking up and during the day, use Cerebral PRIME for enhanced focus, energy, motivation, endurance, and increased mental and physical performance.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Before going to sleep, use Cerebral SLEEP for enhanced REM and Deep Sleep. Sleep deeper, sleep better, sleep healthier and get more out of your sleep.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-2178877914\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2178877914-label\" class=\"accordion-title plain\" href=\"#accordion-item-does_cerebral_sleep_contain_melatonin_that_would_affect_the_natural_melatonin_production_of_my_body?\" aria-expanded=\"false\" aria-controls=\"accordion-2178877914-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Does Cerebral Sleep contain melatonin that would affect the natural melatonin production of my body?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2178877914-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2178877914-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">No, unlike many sleep aids out there in the market, our Cerebral SLEEP does not contain melatonin.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Thus, unlike many other sleep aids, our product would not adversely affect the natural melatonin production of your body.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">ORDERS<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-271103330\" class=\"accordion-item\">\n\t\t<a id=\"accordion-271103330-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_if_i_did_not_receive_a_confirmation_email_upon_placing_my_order?\" aria-expanded=\"false\" aria-controls=\"accordion-271103330-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What if I did not receive a confirmation email upon placing my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-271103330-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-271103330-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">First, please check all email folders, especially the spam folder. The email should be from Cerebral PRIME (support@cerebralprime.com).<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">If it is still not found, then please do not hesitate to contact us by going to <strong>SUPPORT TICKET<\/strong> and creating a <strong>NEW TICKET<\/strong> or email us at support@cerebralprime.com. <\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-3333680674\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3333680674-label\" class=\"accordion-title plain\" href=\"#accordion-item-where_can_i_find_my_order_number_and_my_past_orders?\" aria-expanded=\"false\" aria-controls=\"accordion-3333680674-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Where can I find my order number and my past orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3333680674-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3333680674-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">For regular orders:<\/span>\r\n<strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 ORDERS \u2013 VIEW<\/span><\/strong><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">For Subscription orders:<\/span>\r\n<strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 SUBSCRIPTIONS \u2013 VIEW<\/span><\/strong><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-2623287710\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2623287710-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_cancel_my_online_order?\" aria-expanded=\"false\" aria-controls=\"accordion-2623287710-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I cancel my online order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2623287710-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2623287710-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">In order to cancel your order, you need to reach us <strong>before the order is shipped out<\/strong>. You can contact us by going to <strong>SUPPORT TICKET<\/strong> and creating a <strong>NEW TICKET<\/strong> or email us at support@cerebralprime.com.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\"><strong>Once the order is shipped out<\/strong>, there is no way to cancel it, and you will have to follow the directions in our <strong>RETURN POLICY<\/strong>.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-3342117665\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3342117665-label\" class=\"accordion-title plain\" href=\"#accordion-item-will_i_be_charged_duty_fees_on_my_international_order?\" aria-expanded=\"false\" aria-controls=\"accordion-3342117665-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Will I be charged duty fees on my international order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3342117665-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3342117665-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Yes, depending on the country it is being shipped to, you are responsible for paying duty fees if there is any.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">SUBSCRIPTIONS<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-169547910\" class=\"accordion-item\">\n\t\t<a id=\"accordion-169547910-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_check_my_subscription_status?\" aria-expanded=\"false\" aria-controls=\"accordion-169547910-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I check my Subscription status?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-169547910-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-169547910-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">1. Click on\/hover over <strong>MY ACCOUNT<\/strong> on the top of the page<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">2. Click on <strong>SUBSCRIPTIONS<\/strong><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">3. Here, you can see all your subscriptions.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1613035886\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1613035886-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_do_i_change_my_subscription_order?\" aria-expanded=\"false\" aria-controls=\"accordion-1613035886-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I change my Subscription order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1613035886-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1613035886-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><strong><span style=\"color: #000000;\" data-line-height=\"l\">LOGIN \u2013 MY ACCOUNT \u2013 SUBSCRIPTIONS \u2013 VIEW<\/span><\/strong><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Your choices:<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>Auto-Renew (On\/Off)<\/strong> \u2013 ON to continue renewing subscription, OFF to disable auto-renew subscription<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>CANCEL<\/strong> \u2013 to cancel your subscription<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>CHANGE ADDRESS<\/strong> \u2013 to change the address of the subscription<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>CHANGE PAYMENT<\/strong> \u2013 to change the payment method to a different credit card\/Paypal<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>RENEW NOW<\/strong> \u2013 to process the next payment date now<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-657402583\" class=\"accordion-item\">\n\t\t<a id=\"accordion-657402583-label\" class=\"accordion-title plain\" href=\"#accordion-item-where_can_i_update_my_payment_information_for_my_subscription?\" aria-expanded=\"false\" aria-controls=\"accordion-657402583-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Where can I update my payment information for my Subscription?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-657402583-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-657402583-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><strong><span style=\"color: #000000;\" data-line-height=\"l\">LOGIN \u2013 MY ACCOUNT \u2013 SUBSCRIPTIONS \u2013 VIEW<\/span><\/strong><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\">Then:<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\" data-line-height=\"l\"><strong>CHANGE PAYMENT<\/strong> \u2013 to change the payment method to a different credit card\/Paypal<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1032343197\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1032343197-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_do_i_change_the_renewal_frequency_of_my_subscription_order?\" aria-expanded=\"false\" aria-controls=\"accordion-1032343197-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I change the renewal frequency of my Subscription order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1032343197-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1032343197-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">You will have to go into your subscription order and cancel it. Then you can place a new subscription order with the renewal frequency of your choice.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 SUBSCRIPTIONS \u2013 CANCEL <\/span><\/strong><\/p>\r\n<p class=\"thin-font\"><em><span style=\"color: #000000;\">(to cancel)<\/span><\/em><\/p>\r\n\r\n<h6 class=\"thin-font\"><\/h6>\r\n<p class=\"thin-font\"><strong><span style=\"color: #000000;\">Then place a new Subscription Order<\/span><\/strong><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-13273110\" class=\"accordion-item\">\n\t\t<a id=\"accordion-13273110-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_do_i_cancel_my_subscription_order?\" aria-expanded=\"false\" aria-controls=\"accordion-13273110-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I cancel my Subscription order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-13273110-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-13273110-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">1. Click on\/hover over <strong>MY ACCOUNT<\/strong> on the top of the page<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">2. Click on <strong>SUBSCRIPTIONS<\/strong>, then click on <strong>Order Number<\/strong> or <strong>VIEW\r\n<\/strong><\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">3. There, you can <strong>CANCEL<\/strong> your Subscription<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">4. If you would like to resubscribe, then click on <strong>RESUBSCRIBE<\/strong><\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1784566438\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1784566438-label\" class=\"accordion-title plain\" href=\"#accordion-item-can_i_merge_two_separate_subscriptions_to_be_charged_and_shipped_at_the_same_time?\" aria-expanded=\"false\" aria-controls=\"accordion-1784566438-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I merge two separate Subscriptions to be charged and shipped at the same time?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1784566438-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1784566438-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Yes, but you will first have to cancel both Subscriptions. Then re-order both Subscriptions in one order and make sure the renewal frequency of both Subscriptions are the same.<\/span><\/p>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">SHIPPING<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-1530999375\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1530999375-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_do_i_track_my_order?\" aria-expanded=\"false\" aria-controls=\"accordion-1530999375-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I track my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1530999375-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1530999375-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">For regular orders:<\/span>\r\n<strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 ORDERS \u2013 VIEW &#8211; TRACK<\/span><\/strong><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Click on TRACK<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">For Subscription orders:<\/span>\r\n<strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 SUBSCRIPTIONS \u2013 VIEW \u2013 TRACK<\/span><\/strong><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Click on TRACK<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-3152475218\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3152475218-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_should_i_do_if_i_haven&#039;t_received_my_package?\" aria-expanded=\"false\" aria-controls=\"accordion-3152475218-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What should I do if I haven't received my package?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3152475218-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3152475218-label\" >\n\t\t\t\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Track your order to see the status of your package.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">For regular orders:<\/span>\r\n<strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 ORDERS \u2013 VIEW &#8211; TRACK<\/span><\/strong><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Click on TRACK<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">For Subscription orders:<\/span>\r\n<strong><span style=\"color: #000000;\">LOGIN \u2013 MY ACCOUNT \u2013 SUBSCRIPTIONS \u2013 VIEW \u2013 TRACK<\/span><\/strong><\/p>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">Click on TRACK<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">RETURNS<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-4291899532\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4291899532-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_is_your_return_policy?\" aria-expanded=\"false\" aria-controls=\"accordion-4291899532-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is your Return Policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4291899532-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4291899532-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">Here is our <a href=\"https:\/\/cerebralprime.com\/return-policy\/\"><strong>RETURN POLICY<\/strong><\/a>. It is also located at the bottom of the webpage.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1124078770\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1124078770-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_long_will_it_take_to_receive_my_refund?\" aria-expanded=\"false\" aria-controls=\"accordion-1124078770-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How long will it take to receive my refund?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1124078770-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1124078770-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">After we process the return, it can take 3-5 business days for the amount to get posted with your credit card company.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\r\n<h4 class=\"lead\"><strong><span data-line-height=\"s\">CORONAVIRUS &#8211; COVID-19<\/span><\/strong><\/h4>\r\n<div class=\"accordion\"> \t<div id=\"accordion-181692765\" class=\"accordion-item\">\n\t\t<a id=\"accordion-181692765-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_efforts_has_the_company_done_regarding_coronavirus?\" aria-expanded=\"false\" aria-controls=\"accordion-181692765-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What efforts has the company done regarding coronavirus?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-181692765-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-181692765-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">We wear gloves and masks when handling product and packaging.<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\" data-line-height=\"l\"><span style=\"color: #000000;\">We also sanitize our workplace and take appropriate measures to safeguard the health and safety of our associates and customers.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-112767016\" class=\"accordion-item\">\n\t\t<a id=\"accordion-112767016-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_does_the_company_support_first_responders?\" aria-expanded=\"false\" aria-controls=\"accordion-112767016-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How does the company support First Responders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-112767016-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-112767016-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">We donate both of our products, Cerebral PRIME and Cerebral SLEEP, to many First Responders. It&#8217;s the least we can do, since they are at the front line helping others.\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">Cerebral SLEEP enhances REM sleep and Deep sleep so that they can get more out of sleep. While they sleep, the body heals, recovers, recharges, and replenishes, while the brain consolidates memory and is being rejuvenated. With Cerebral SLEEP, they&#8217;ll wake up feeling refreshed and ready for the day. Cerebral SLEEP lays an essential foundation on which Cerebral PRIME builds upon.\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">Cerebral PRIME increases daytime performance by enhancing motivation, focus, energy, memory, mood, creativity, endurance, and anti-fatigue. Cerebral PRIME enhances neurotransmitters which improve cognitive function, data processing, mental speed, and physical reaction time.\r\n<\/span><\/p>\r\n\r\n<h6 class=\"thin-font\" data-line-height=\"l\"><\/h6>\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">By helping them, then in a certain indirect way, we&#8217;re also helping the ones they care for and assist.\r\n<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t \t<div id=\"accordion-1196878931\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1196878931-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_participate_and_support_first_responders?\" aria-expanded=\"false\" aria-controls=\"accordion-1196878931-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I participate and support First Responders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1196878931-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1196878931-label\" >\n\t\t\t\r\n<p class=\"thin-font\"><span style=\"color: #000000;\" data-line-height=\"l\">You are more than welcome to purchase our products and give\/donate them to First Responders as well. They certainly can benefit from our products and they will surely appreciate your act of kindness and generosity.<\/span><\/p>\r\n\r\n<h6 data-line-height=\"l\"><\/h6>\r\n&nbsp;\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t<\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]After reading the FREQUENTLY ASKED QUESTIONS (FAQ), if you still want to reach us, then please SIGN IN \/ LOGIN and create a NEW TICKET.\r\nOtherwise, you can contact us at support@cerebralprime.com.\r\nYou can also write to us at:\r\nPMB Research\r\n2601 Blanding Ave #C113\r\nAlameda, CA 94501\r\n\r\nThank you![\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_column_text] CONTACT US &#8211; SUPPORT TICKET &nbsp; If you have any questions or need to reach us, please SIGN IN \/ LOGIN to your account and click on + NEW TICKET below to open a Support Ticket. Please read our FREQUENTLY ASKED QUESTIONS (FAQ) section below before opening a support ticket. Thank you! [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] [&#8230;]\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1555","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/pages\/1555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/comments?post=1555"}],"version-history":[{"count":0,"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/pages\/1555\/revisions"}],"wp:attachment":[{"href":"https:\/\/cerebralprime.com\/tanonem\/wp\/v2\/media?parent=1555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}